Service - In-house training

We train you
with our expert knowledge

In the Herco Academy, you can receive training directly from our highly experienced engineers and service technicians on all relevant unit technologies.

Herco qualification
for B2B partners

We cover all topics in our training courses in a practical and application-oriented manner, from water pre-treatment to reverse osmosis and electrodeionisation.

We offer in-house training on the following topics

Pre-treatment theory

Theoretical foundations of pre-treatment systems

This introductory training course deals with the various pre-treatment processes that precede reverse osmosis. Basic knowledge is provided concerning terminology, processes and the Herco range. Reverse osmosis is usually the core element of a water treatment unit. However, without suitable pre-treatment of the water, smooth reverse osmosis unit operation cannot usually be achieved.

Pre-treatment comprises a number of process steps. The most common in practice are:

In this training course, process engineering basics and design information for these three key pre-treatment processes are explained and the corresponding unit series from Herco are presented.

Clack service

Practical training for commissioning, servicing and troubleshooting systems with Clack valves

Commissioning, maintenance and various troubleshooting scenarios are demonstrated in our own technical centre on Herco units (softeners and filter units) for professional water conditioners. The purpose of the training is to communicate practical knowledge to partners which can be used with end customers, so that malfunctions are resolved independently and quickly.

Sensotrol service

Practical training for commissioning, maintaining and troubleshooting our Sensotrol units

Commissioning, maintenance and various troubleshooting scenarios are demonstrated in our own technical centre on our Sensotrol units (sensor-controlled twin-tank softening units) for professional water conditioners. The purpose of the training is to communicate practical knowledge to partners which can be used with end customers, so that malfunctions are resolved independently and quickly.

Reverse osmosis theory

Theoretical foundations of reverse osmosis units

Process engineering basics of reverse osmosis are taught and some example applications are shown with the help of Herco units. The training is therefore very practical and enables our parters to give their customers expert advice when selecting suitable pre-treatment units and reverse osmosis units.

It deals with the following topics in particular:

  • Basics of reverse osmosis (terminology, parameters, membrane types, structure of units)
  • Piping and instrument diagrams (P&ID)
  • Typical process chains and achievable product quality (concentrate-staged RO, permeate-staged RO, RO+EDI)

Reverse osmosis service

Practical training for commissioning, maintaining and troubleshooting our reverse osmosis units

Commissioning, maintenance and various troubleshooting scenarios are demonstrated in our own technical centre on reverse osmosis units for professional water conditioners. The purpose of the training is to communicate practical knowledge to partners which can be used with end customers, so that malfunctions are resolved independently and quickly.

Electrodeionisation theory

Theoretical foundations of electrodeionisation

Electrodeionisation is an electrochemical process for removing ions and ionisable substances and is used for producing ultrapure water (conductivity < 0.2 µS/cm). Theoretical foundations and practical application knowledge about this technology are taught here.

The following topics are dealt with in particular:

  • The theory of the electrodeionisation (EDI) process
  • Operating principle of electrodeionisation
  • Structure of an EDI module
  • Boundary conditions for the use of EDI
  • Application-specific topics
  • Design and operating parameters

Electrodeionisation service

Practical training for commissioning, maintaining and troubleshooting our EDI systems

Commissioning, maintenance and various troubleshooting scenarios are demonstrated in our own technical centre on EDI units for professional water conditioners. The purpose of the training is to communicate practical knowledge to partners which can be used with end customers, so that malfunctions are resolved independently and quickly.

Cooltrol data service

Practical training for commissioning, maintaining and troubleshooting our Cooltrol data units

Commissioning, maintenance and various troubleshooting scenarios are demonstrated in our own technical centre on Cooltrol data blowdown units for professional water conditioners. Theoretical knowledge about blowdown units is a prerequisite. The purpose of the training is to communicate practical knowledge to partners which can be used with end customers, so that malfunctions are resolved independently and quickly.

Medical

What’s more, we also offer our medical partners training for our medical products

Depending on the partner’s level of knowledge, we put together a training package and implement it together. Since the focus here is on practical relevance, we mainly conduct the training courses at Herco, including exercises on units in the test facility or in the technical centre. At the end of the training, those that take part receive a certificate which qualifies them to operate Herco medical units and act as official Herco partners.

Why choose Herco’s expert advice?

Your expert knowledge takes priority

We are just as enthusiastic about water technology as you are! That is why we cannot think of anything better than to provide you with expert knowledge about our units and to demonstrate the functions of our series directly on the unit. This is because specialist knowledge and a competent demeanour from your sales personnel and your technicians makes your customers happy – not to mention you, too! We will also gladly discuss your specialised training requirements. Get in touch with us!

Partnerships which represent top quality

Around the world, the Herco name represents high-quality and resource-efficient unit technology. But even the best unit cannot satisfy customers if the service is poor. A profound understanding of unit technology is a prerequisite for being able to offer expert service and maintenance and therefore retain customers. At the Herco Academy, we want to impart this knowledge to you, so that all operators will be satisfied with our solutions.

Do you need any advice?
I will be more than happy to help you with any questions on the topic of further training

Any questions? Just get in touch with me.
heiko.kuestner@hercowater.com
+49 (0) 7141 7095 281

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